Move a Domain Between Tenants in WAF SaaS

Prerequisites

• Access to both the source and target accounts

• Permissions to manage domains in both accounts

Procedure

Step 1: Remove the Domain from the Source Account

1. Log in to the existing (source) account.

2. Navigate to the domain management section.

3. Locate the domain you want to move.

4. Remove/delete the domain from the account.

Step 2: Clean Up DNS Records (If Applicable)

• If the domain was previously validated using a DNS CNAME record, ensure that the old validation record is removed.

• This step is required to avoid validation conflicts when adding the domain to the new account.

Step 3: Add the Domain to the Target Account

1. Log in to the new (target) account.

2. Navigate to the domain management section.

3. Add the domain.

4. Complete the validation process if required.

Notes

• This process applies only to Check Point-managed certificates that have already been validated.

• If the domain uses:

  • Customer-uploaded certificates, or

  • Check Point-managed certificates that have not yet been validated

  → No additional steps are required. The domain can be added directly to the new account.

Troubleshooting

• If you encounter issues while moving the domain:

  • Verify that the domain has been fully removed from the source account.

  • Ensure that any previous DNS validation records have been deleted.

  • Retry the process.

• If the issue persists, contact Check Point Support.