# Track Agent Status

## Banner Notifications about Agents

When an agent is first connected a green banner will be shown in CloudGuard WAF's web application regardless of your location within the application, informing about the agent connection and including links to the Agents or Events view.

![](/files/B5QRYAp16foZFHtumQU3)

## Agents View

Go to **Policy->Agents**&#x20;

![](/files/T5FOISUBXubeOcopw0Bs)

#### Agents Table View

The table columns show the important details of the agent like the agents profile to which the agent has connected.

* **Latest Version** - This column indicates if the agent's software version is the latest. It is recommended you always keep your agent updated as new versions are released frequently.
* **Policy Version** - This column indicates the policy version. \
  If the column is empty, it means the agent has registered but is currently being installed and has not received yet its first policy.\
  The latest policy version can also be seen when browsing to **Policy**->**Profiles**, selecting the relevant profile and looking at the advanced tab:

![](/files/JM0KdRBj80PwyD1qCAqr)

#### Agent Details Card

When selecting an agent in the table, the bottom card shows more advanced details of the agent.

#### Disconnected agents

It is possible to toggle the view to see agents that were previously connected but have not created any communication for over 15 minutes. This can assist with troubleshooting.

<div align="left"><img src="/files/RsbOuFP3BcHmXbQbY2jG" alt=""></div>

{% hint style="warning" %}
A disconnected agent might also indicate the workload it has been installed on is offline, or that connectivity to Check Point cloud has been disrupted.\
When an agent, which should be connected, is disconnected, please verify the Web Server/Reverse Proxy that agent is installed on is live and with connectivity before additional actions.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://waf-doc.inext.checkpoint.com/how-to/track-agent-status.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
