CloudGuard WAF
  • Documentation Overview
  • What is CloudGuard WAF?
  • Getting started
    • Prepare key information
    • Log in to the Infinity Portal
    • Protect a Web Application / API
    • Deploy Enforcement Point
      • Gateway/Virtual Machine
        • AWS
          • Store Certificates in AWS
          • Store certificates on Gateway
        • Azure
          • Store Certificates in Azure
          • Store Certificates on Gateway
        • VMware
          • Store Certificates on Gateway
          • Configure networking in VMware Deployments
      • WAF as a Service
        • Certificates Managed by Check Point
        • Bring Your Own Certificate
      • Kubernetes Ingress
        • Kong Application Security
        • Istio Application Security
      • Docker
        • Single Docker
          • Deployment using 'docker' command
            • Store Certificates Locally on Docker
          • Deployment in Azure App Services
        • Dual Docker: NGINX/Kong/Envoy + Security Agent
      • Linux / NGINX / Kong
    • Monitor Events
  • Concepts
    • Gateways & Agents
    • Management & Automation
    • Security Practices
    • Contextual Machine Learning
  • Additional Security Engines
    • Anti-Bot
    • API Protection
      • API Discovery
      • Track API Discovery Learning
      • Enforce API Schema
    • File Security
    • Intrusion Prevention System (IPS)
    • Rate Limit
    • Snort Rules
  • SETUP INSTRUCTIONS
    • Setup Custom Rules and Exceptions
    • Setup Web User Response Pages
    • Setup Log Triggers
    • Setup Report Triggers
    • Setup Notification Triggers
    • Setup Behavior Upon Failure
    • Setup Agent Upgrade Schedule
  • HOW TO
    • Edit Web Application/API Settings
    • Edit Reverse Proxy Advanced Settings for a Web Asset
    • Protect an existing production site with CloudGuard WAF's Gateway
    • View Policy of all your Web Applications/APIs
    • Add Data Loss Prevention (DLP) rules
    • Configure Contextual Machine Learning for Best Accuracy
    • Track Agent Status
    • Track Learning and Move from Learn/Detect to Prevent
    • Rotate profile authentication token
    • Upgrade your Reverse Proxy when a Linux/NGINX agent is installed
    • Use Terraform to Manage CloudGuard WAF
    • Authorize Temporary Access for Check Point Support
    • Restrict Access to Backend Servers from CloudGuard WAF as a Service IPs Only
  • Troubleshooting
    • WAF Gateway / Virtual Machine
      • Azure
        • "Unable to find a tag containing the vault's name in the VMSS" Error
        • How To: Configure Key Vault for a Single Gateway
      • NGINX Error: Upstream Sent Too Big Header While Reading Response Header from Upstream
      • How To: Compare Between the Gateway's Certificate and the Upstream Certificate
    • Linux
      • SELinux: Checking Status and Disabling
    • WAF as a Service
      • Certificate Validation Failed: Adjusting CAA Record
      • How To: Redirect a Root Domain to a Subdomain Protected by WAF SaaS
      • How To: Extend Connection Timeout to Upstream
      • How To: Update Expired Certificates
  • references
    • Agent CLI
    • Management API
    • Event Query Language
    • Writing Snort Signatures
    • Events/Logs Schema
    • CVE-2022-3786 and CVE-2022-3602: OpenSSL X.509 Email Address Buffer Overflows (HIGH)
    • CVE-2025-1097, CVE-2025-1098, CVE-2025-24514, CVE-2025-1974: Ingress NGINX Controller RCE (Critical)
  • Resources
    • GitHub
    • Docker Hub
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  • Banner Notifications about Agents
  • Agents View

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  1. HOW TO

Track Agent Status

PreviousConfigure Contextual Machine Learning for Best AccuracyNextTrack Learning and Move from Learn/Detect to Prevent

Last updated 3 months ago

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Banner Notifications about Agents

When an agent is first connected a green banner will be shown in CloudGuard WAF's web application regardless of your location within the application, informing about the agent connection and including links to the Agents or Events view.

Agents View

Go to Policy->Agents

Agents Table View

The table columns show the important details of the agent like the agents profile to which the agent has connected.

  • Latest Version - This column indicates if the agent's software version is the latest. It is recommended you always keep your agent updated as new versions are released frequently.

  • Policy Version - This column indicates the policy version. If the column is empty, it means the agent has registered but is currently being installed and has not received yet its first policy. The latest policy version can also be seen when browsing to Policy->Profiles, selecting the relevant profile and looking at the advanced tab:

Agent Details Card

When selecting an agent in the table, the bottom card shows more advanced details of the agent.

Disconnected agents

It is possible to toggle the view to see agents that were previously connected but have not created any communication for over 15 minutes. This can assist with troubleshooting.

A disconnected agent might also indicate the workload it has been installed on is offline, or that connectivity to Check Point cloud has been disrupted. When an agent, which should be connected, is disconnected, please verify the Web Server/Reverse Proxy that agent is installed on is live and with connectivity before additional actions.