> For the complete documentation index, see [llms.txt](https://waf-doc.inext.checkpoint.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://waf-doc.inext.checkpoint.com/troubleshooting/waf-as-a-service/certificate-validation-failed-adjusting-caa-record.md).

# Certificate Validation Failed: Adjusting CAA Record

CloudGuard WAF as a Service provides managed certificate issuance and maintenance. We use AWS Certificate Manager to issue certificates for domains onboarded to the service.

While onboarding your Web Application or Web API to WAF SaaS, you may encounter the following error:

<figure><img src="/files/gO1ByybJJnngfCzdJxrT" alt=""><figcaption></figcaption></figure>

This means that one or more domain names have failed validation due to a Certification Authority Authorization (CAA) error, and you must update your CAA records and request a certificate again.&#x20;

The value field in your CAA record must contain one of the following domain names:

* amazon.com
* amazontrust.com
* awstrust.com
* amazonaws.com

Source: <https://docs.aws.amazon.com/acm/latest/userguide/troubleshooting-caa.html>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://waf-doc.inext.checkpoint.com/troubleshooting/waf-as-a-service/certificate-validation-failed-adjusting-caa-record.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.